AMS Pictures
  • Digital Media Services
  • TX, USA
  • $12 - $14
  • Hourly
  • Full Time

Medical, Dental, Vision, Short Term and Long Term Disability, 401k


 

AMS Pictures is seeking a Front Desk Clerk to work the closing shift on our Client Service team: 10:30am-7:30pm.


This position is a combination of office/admin assistant and customer service roles.  Although a large portion of your day takes place at the front desk, there are many opportunities to interact around the building, such as assisting with catering on production shoots or setting up for events held in our studios.  Our ideal candidate is always wearing a smile and can make a client feel at home.  Experience in hotel concierge and the service industry are a plus.  

This individual should have the following attributes:  excellent and articulate communication skills, an acute attention to detail, ability to multi-task, quick learning skills and self-direction.

It is expected that this person be cross-trained to work as back up for other areas within the company.
AMS Pictures is a Texas-based creative media company with studios in Dallas and Austin. We are an award-winning creative shop, with nearly thirty years' experience designing turn-key communications solutions for some of the country's best known agencies and brands. Master storytellers who use digital media tools to create unique experiences that engage, enlighten and entertain audiences.

Company will not provide for relocation.

Duties:


Closing Client Service Representative
• Responsible for answering, forwarding and overhead paging of all incoming calls from a 14 line phone system, while using judgment and consideration for both the caller and the company's best interest.
• Greet all incoming clients and visitors professionally.
• Maintain a sign in/out log for employees.
• Distribution of incoming faxes and mail.
• Facilitate overnight letter and package delivery & shipments.
• Logging and tracking proper client service files and spreadsheets.

Client Service
• Assist day client service coordinator with daily duties including but not limited to:
• Ensuring meal log requests are facilitated properly.
• Internal & external building organization, cleanliness & upkeep including daily walk-throughs.
• Stocking diner supplies like coffee, snacks, cups, etc...

Other Duties:
• Assist other client service team members.
• Assist in the upkeep of the building.
• Perform other duties as specified by your supervisor.
• Changes in working times may be altered as directed.
• Assist with courier driving (if applicable).

Qualifications:
• Educational background: high school diploma or equivalent. Some college preferred, but not required
• Knowledge of a full service production facility (production, post, interactive) is beneficial.
• Must have basic computer literacy including Microsoft Word, Excel and Outlook
• An outgoing personality, professional attitude and appearance, and a willingness to work in a team environment is a must along with having strong organizational, detail oriented, and time management skills.
• Must adhere to company values: professionalism, profitability, positive attitude, client service and quality.

AMS Pictures
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